All Systems Operational

About This Site

This is Zaptec's status page, where you can get updates on how our systems are doing. If there are interruptions to service, we will post a note here.

As always, if you are experiencing any issues with Zaptec, don't hesitate to get in touch with us and we'll get back to you as soon as we can.

Uptime over the past 90 days. View historical uptime.
Zaptec Cloud Services Operational
Portal Operational
API Operational
Charger backend Operational
OCPP Operational
Zaptec App Operational
Websites Operational
Cellular connection Operational
API Operational
Portal Operational
Charge authorization Operational
General Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Oct 28, 2026

No incidents reported today.

Oct 27, 2026

No incidents reported.

Oct 26, 2026

No incidents reported.

Oct 25, 2026

No incidents reported.

Oct 24, 2026

No incidents reported.

Oct 23, 2026

No incidents reported.

Oct 22, 2026

No incidents reported.

Oct 21, 2026

No incidents reported.

Oct 20, 2026

No incidents reported.

Oct 19, 2026

Increased latency affecting charger communication
Resolved - This incident has been resolved.
Oct 19, 08:18 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 16, 12:08 CEST
Update - We are continuing to investigate this issue.
Oct 16, 08:00 CEST
Update - We have made changes to help keep services running as smoothly as possible overnight while we continue investigating increased latency affecting charger communication with Zaptec Cloud Services.

At this time, live updates in Zaptec Portal and the Zaptec App may still be delayed or not work as intended. Charging behavior itself is expected to remain unaffected.

We are sorry for the inconvenience this may cause. We will continue the investigation tomorrow morning and provide a further update then.
Oct 15, 23:21 CEST
Investigating - We are investigating increased latency affecting communication between chargers and Zaptec Cloud Services.
You may experience that live updates in both Zaptec Portal and App is not working as intended.
Oct 15, 22:41 CEST

Oct 18, 2026

No incidents reported.

Oct 17, 2026

No incidents reported.

Oct 16, 2026

Charging history App
Resolved - This incident has been resolved.
Oct 16, 12:00 CEST
Identified - Some users may currently experience incomplete or changed charging history in the app under Account / Charging history following recent backend improvements.

This may affect Zaptec Pro users in shared installations who have access to a charger, but not to the full installation. In some cases, charging history may currently only be available through the Portal.

We are reviewing this behavior and working to improve the experience in the app.
Oct 13, 16:00 CEST

Oct 15, 2026

Oct 14, 2026

No incidents reported.

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