Zaptec

All Systems Operational

About This Site

This is Zaptec's status page, where you can get updates on how our systems are doing. If there are interruptions to service, we will post a note here.

As always, if you are experiencing any issues with Zaptec, don't hesitate to get in touch with us and we'll get back to you as soon as we can.

Uptime over the past 90 days. View historical uptime.
Zaptec Cloud Services Operational
90 days ago
99.99 % uptime
Today
Portal Operational
90 days ago
99.99 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Charger backend Operational
90 days ago
100.0 % uptime
Today
OCPP Operational
90 days ago
100.0 % uptime
Today
Zaptec App Operational
90 days ago
100.0 % uptime
Today
Websites Operational
90 days ago
100.0 % uptime
Today
Cellular connection Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Portal Operational
90 days ago
99.99 % uptime
Today
Charge authorization Operational
90 days ago
100.0 % uptime
Today
General Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Feb 4, 2026

No incidents reported today.

Feb 3, 2026

No incidents reported.

Feb 2, 2026

No incidents reported.

Feb 1, 2026

No incidents reported.

Jan 31, 2026
We’re upgrading our Help Center!
Completed - The scheduled maintenance has been completed.
Jan 31, 10:30 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 30, 10:30 CET
Update - We will be undergoing scheduled maintenance during this time.
Jan 30, 10:28 CET
Scheduled - You might experience some downtime or temporary instability while we complete the migration. We’ll be back to full speed shortly—thank you for your patience!
Jan 30, 10:27 CET
Jan 30, 2026
Support Phone Disruption – Contact Us via Chat or Email
Resolved - This incident has been resolved.
Jan 30, 09:12 CET
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 30, 08:53 CET
Identified - The issue has been identified and a fix is being implemented.
Jan 30, 08:34 CET
Update - We are continuing to investigate this issue.
Jan 30, 08:22 CET
Investigating - We are currently investigation the issue, contact us here:
https://forms.atender.com/form/b06xo3dlmls-copy-1768225820551?lang=en
Jan 30, 08:19 CET
Jan 29, 2026

No incidents reported.

Jan 28, 2026
Norway Support Phone Disruption – Contact Us via Chat or Email
Resolved - This incident has been resolved.
Jan 28, 10:15 CET
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 28, 09:10 CET
Identified - The issue has been identified and a fix is being implemented.
Jan 28, 09:02 CET
Investigating - We are currently investigation the issue, contact us here:
https://forms.atender.com/form/b06xo3dlmls-copy-1768225820551?lang=en
Jan 28, 08:53 CET
Jan 27, 2026

No incidents reported.

Jan 26, 2026

No incidents reported.

Jan 25, 2026

No incidents reported.

Jan 24, 2026

No incidents reported.

Jan 23, 2026

No incidents reported.

Jan 22, 2026

No incidents reported.

Jan 21, 2026
Scheduled maintenance OCPP Cloud
Completed - The scheduled maintenance has been completed.
Jan 21, 11:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 21, 10:00 CET
Scheduled - We will be undergoing scheduled maintenance during this time. OCPP connected chargers is expected to disconnect for a brief period of time, but should quickly recover.

What is OCPP?
OCPP is an open-source communication standard for EV charging stations and network software companies. Third party operators who uses Zaptec’s hardware to connect with their own payment solution, normally communicate through the OCPP standard.

If you encounter any issues starting the charging session during this time slot, please try again in a few minutes. If you experience difficulties stopping the charging session, it will still be possible to stop it directly through your vehicle.
Jan 12, 14:03 CET
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