Update - We are continuing to work on a fix for this issue.
Sep 07, 2026 - 10:15 CEST
Sep 07, 2026 - 10:15 CEST
Identified - We are currently experiencing an issue with charge report generation in the Zaptec Portal. When attempting to generate a charge report, the report may return no data.
We have identified the cause of the issue and are actively working on a fix. The current expected resolution timeframe is early next week.
We will provide another update as soon as we have more information.
Sep 04, 2026 - 10:29 CEST
We have identified the cause of the issue and are actively working on a fix. The current expected resolution timeframe is early next week.
We will provide another update as soon as we have more information.
Sep 04, 2026 - 10:29 CEST
About This Site
This is Zaptec's status page, where you can get updates on how our systems are doing. If there are interruptions to service, we will post a note here.
As always, if you are experiencing any issues with Zaptec, don't hesitate to get in touch with us and we'll get back to you as soon as we can.
Zaptec Cloud Services
Operational
Portal
Operational
API
Operational
Charger backend
Operational
OCPP
Operational
Zaptec App
Operational
Websites
Operational
Cellular connection
Operational
API
Operational
Portal
Degraded Performance
Charge authorization
Operational
General
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.