Zaptec
Upcoming Changes to Closed Session APIs
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 18, 2026 - 11:00 CEST
Scheduled - We are introducing new public API endpoints for accessing closed charging sessions.

In the future, the existing public session endpoints will only provide access to open sessions. Existing endpoints used to access closed sessions will be removed.

The new API for closed sessions will require some query changes:

You must provide an installation ID, charging station ID, or user ID.
You must provide a time range.
The API will not return a total page count. Instead, pagination will be handled using a page cursor.

For all details, please visit: https://docs.zaptec.com/page/archived-session-endpoints-and-legacy-session-deprecation-planned
Jun 18, 2026 11:00 - Aug 3, 2026 11:00 CEST

About This Site

This is Zaptec's status page, where you can get updates on how our systems are doing. If there are interruptions to service, we will post a note here.

As always, if you are experiencing any issues with Zaptec, don't hesitate to get in touch with us and we'll get back to you as soon as we can.

Uptime over the past 90 days. View historical uptime.
Zaptec Cloud Services Operational
90 days ago
99.99 % uptime
Today
Portal Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Charger backend Operational
90 days ago
99.99 % uptime
Today
OCPP Operational
90 days ago
100.0 % uptime
Today
Zaptec App Operational
90 days ago
100.0 % uptime
Today
Websites Operational
90 days ago
100.0 % uptime
Today
Cellular connection Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Portal Operational
90 days ago
100.0 % uptime
Today
Charge authorization Operational
90 days ago
100.0 % uptime
Today
General Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jun 19, 2026

No incidents reported today.

Jun 18, 2026

Unresolved incident: Upcoming Changes to Closed Session APIs.

Jun 17, 2026
OCPP Cloud traffic delays
Resolved - This incident has been resolved.
Jun 17, 15:15 CEST
Update - We are continuing to monitor for any further issues.
Jun 17, 14:24 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 17, 11:15 CEST
Investigating - We are currently investigating this issue.
Jun 17, 10:56 CEST
Jun 16, 2026

No incidents reported.

Jun 15, 2026

No incidents reported.

Jun 14, 2026

No incidents reported.

Jun 13, 2026

No incidents reported.

Jun 12, 2026

No incidents reported.

Jun 11, 2026

No incidents reported.

Jun 10, 2026
Unable to Save Charger-Level Changes in Zaptec Portal
Resolved - This incident has been resolved.
Jun 10, 11:13 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 10, 09:29 CEST
Identified - The issue has been identified and a fix is being implemented.
Jun 10, 09:08 CEST
Investigating - There are currently some issues saving changes on charger level in the Zaptec Portal. Changes on installation level still works as expected.
We are investigating this issue.
Jun 10, 08:57 CEST
Jun 9, 2026

No incidents reported.

Jun 8, 2026

No incidents reported.

Jun 7, 2026

No incidents reported.

Jun 6, 2026

No incidents reported.

Jun 5, 2026

No incidents reported.

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