Postmortem -
Read details
Oct 9, 13:03 CEST
Resolved -
This incident has been resolved, postmortems will be posted later today.
Oct 9, 08:01 CEST
Update -
We are continuing to monitor for any further issues.
Oct 9, 07:07 CEST
Update -
We are continuing to monitor for any further issues.
Oct 8, 22:28 CEST
Update -
We are continuing to monitor for any further issues.
Oct 8, 16:53 CEST
Monitoring -
A fix has been implemented and we are monitoring the results.
Oct 8, 16:45 CEST
Identified -
The issue has been identified and a fix is being implemented.
Oct 8, 16:42 CEST
Update -
We’re seeing some improvements, but issues are still under investigation
Oct 8, 16:33 CEST
Update -
We are continuing to investigate this issue.
Oct 8, 16:18 CEST
Update -
There is still delays in Zaptec Portal, this will affect adding new chargers in installations, also Zaptec App
We are continuing to investigate the issue.
Oct 8, 16:07 CEST
Update -
Portal is up again, but we are still seeing delays. We are continuing to investigate the issue.
Oct 8, 15:56 CEST
Update -
The portal will be unavailable for approximately 15 minutes.
Oct 8, 15:40 CEST
Update -
There are still delays in the Zaptec Portal after the restart, and we are continuing to investigate the issue.
Oct 8, 15:16 CEST
Update -
The portal will be temporarily unavailable due to a restart.
Oct 8, 15:03 CEST
Update -
We are continuing to investigate this issue.
Oct 8, 14:53 CEST
Update -
We’re currently experiencing issues with activating and deactivating chargers in the portal.
There’s also some delay in allocating current to the chargers.
We are investigating the issue!
Oct 8, 14:24 CEST
Investigating -
We are currently investigating this issue.
Oct 8, 14:18 CEST