Stations Show Offline Incorrectly

Incident Report for Zaptec

Resolved

This incident has been resolved.
Posted Aug 19, 2025 - 13:35 CEST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Aug 19, 2025 - 13:04 CEST

Investigating

You may see your charging station appear as offline, even though it's online. We are currently looking into this issue.
Posted Aug 19, 2025 - 12:52 CEST
This incident affected: Zaptec Cloud Services (Portal) and Portal.