Support Phone service disruption

Incident Report for Zaptec

Resolved

This incident has been resolved.

Posted May 15, 2026 - 14:46 CEST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted May 15, 2026 - 14:01 CEST

Identified

The problem has been identified, and the fix is being implemented.
In the meantime, we recommend reaching out to us via the web form or using our chat in the Zaptec Help Center: https://help.zaptec.com/

Posted May 15, 2026 - 13:54 CEST

Update

We are currently experiencing disruptions on our phone lines.
In the meantime, we recommend reaching out to us via the web form or using our chat in the Zaptec Help Center: https://help.zaptec.com/

Posted May 15, 2026 - 13:30 CEST

Investigating

We are currently investigating this issue.

Posted May 15, 2026 - 12:30 CEST

This incident affected: General.